
Life365 Employee Assistance Program
Life365 Hotline
If you or someone else is experiencing a medical emergency, please dial 911.
Available 24/7/365
Support Every Step of the Way
Life365 is a free, confidential resource available 24/7, 365 days a year that offers support to employees and family in their household with a wide range of services.
Use it to get support for whatever you’re facing.
- Stress management and anxiety
- Life’s stressors related to health
- Coping with loss or change
- Substance use
- Relationships and parenting
- Financial and legal services
- Community resources
- Childcare and eldercare
- Pet care and home repair

Your Support Center
Guidance for Whatever You’re Facing
Personal advocates will work with you and your household family members to help you resolve issues you may be facing, connect you with the right behavioral health professionals, direct you to a variety of helpful resources in your community and more. Receive up to eight in-person, telephonic or video-based counseling sessions per issue, per year.

Accessing Life365 Support
Confidential Support for Whatever You’re Facing, 24/7/365.
The Life365 program is administered by Cigna, under a BIW medical plan.
Support over the phone
Call 877-622-4327. TTY/TDD users call 877-486-2048 or 711.
Support Online
Log in to myCigna.com. If already registered on myCigna.com, simply log in and go to the Life365 EAP link under the Coverage tab.
Employer ID: BIW (Needed for initial registration only)
Life365 Webinars
Life365, BIW’s Employee Assistance Program, has partnered with Cigna to create a series of webinars that help employees learn different strategies on how to best navigate challenges they may face. Click the button below to learn more.

Find services Throughout maine
211 Maine
Maine’s 2-1-1 referral service is also available to provide support for those who need it.
To reach out:
- Call 211
- Text your zip code to 898-211
- Maine Crisis Line (call 988)
- Intentional Warmline (1-866-771-9276)
- NAMI Teen Textline (207-515-8398)
Life365 Webinars
Continued Support
Other Resources
- Maine.gov – Behavioral Health Resources for Those Affected by the Violence in Lewiston
- Witnessing a Traumatic Event
- Coping in the Aftermath of a Targeted Act of Violence
- EAP Talkspace Frequently Asked Questions
- Talkspace – Getting Ready for Therapy
- Disaster Resource Center Website Overview
- Understanding Post-Traumatic Stress and Support for Children
- Find Emotional Support with Cigna Healthcare
- 211Maine.org – Confidential, free information about local programs and services
- Safevoices.org – Domestic Violence
- TheQuitLink, The Maine Tobacco Hotline – Tobacco, Quit
- CSOAAMaine.org – Alcoholics Anonymous
- NAMaine.org – Narcotics Anonymous
- CareConnectUSA.org – Money Troubles – Financial
- Cigna.com – Provider Directory
- MDLIVE.com – Telemedicine Provider
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