From The Helm

Remember, the reason that we measure KPIs (performance indicators) is to learn where in our business we are having trouble so we can fix it.

Dealing with the facts – the data – helps us target changes where and when they need to be implemented.

This viz-board makes it easy to see how your team connects from your point of execution to the larger company goals.

We all have a role to play in our company’s success so we all need to know how we measure up!

As part of our Business Operating System (BOS), we need an efficient meeting structure that works for our company.

Well-run, timely meetings involving only the necessary people can make an organization much stronger by improving communication.

To hit the targets, all of us in the company need to understand how we each, as individuals and as our unit, contribute to meeting them.

Really good problem solvers avoid the trap of providing only one potential cause because they have learned that a cause is often not obvious.

Problem solving is an important tool at our disposal to help improve the direction of our company. We all should participate in it when we have the chance.

The power of our Plan-Do-Check-Act (PCDA) model is that it can be applied to any part of our business.